This Privacy Policy explains what personal information zd55 collects from you, why we collect it, how it is used, who it may be shared with, and what rights you have over your own data. Please read it before registering or using the platform.
A quick summary before you read the full policy — these are the points that matter most for everyday platform use.
All data transmitted between your device and the zd55 platform is protected by SSL/TLS encryption. This applies to your login credentials, personal details, payment information and any other data you submit through the website or the Android app.
zd55 does not sell your personal data to third parties for marketing or any other commercial purpose. Your information is used to run your account, process PKR payments, prevent fraud and meet compliance obligations — nothing beyond that without your consent.
Payment details used for JazzCash, Easypaisa, Raast, bank transfer and card transactions are handled through secure payment processing infrastructure. zd55 does not store full card numbers or mobile wallet credentials on its own servers.
Identity documents submitted for KYC verification — your CNIC or passport — are used only for identity and age verification and are stored securely. They are not used for any purpose outside your account verification and are accessible only to authorised compliance team members.
If you do not want to receive promotional emails or push notifications from zd55, you can manage your communication preferences from your account settings at any time. Opting out of marketing does not affect important account notifications like withdrawal confirmations or security alerts.
You have the right to access the personal data zd55 holds about you, to correct inaccuracies, and to request deletion in certain circumstances. Requests can be made by contacting the support team. Details of your data rights are set out fully in this policy.
Before You Read On: This Privacy Policy applies to all zd55 users — whether you access the platform through the website, the Android app or the mobile browser on iPhone. By using the platform, you agree to the practices described here. If you have questions, contact our support team by email at [email protected].
zd55 is an online gaming platform operating at zd55.win, offering casino games, bingo, live dealer tables, sports betting and VIP rewards to registered players. When this Privacy Policy refers to "zd55," "we," "us" or "our," it means the platform and the team operating it.
For privacy purposes, zd55 acts as the data controller — meaning we determine the purposes and means of processing your personal data. Third-party service providers we work with (such as payment processors and game software providers) act as data processors and are bound by contractual obligations to handle your data only as instructed by zd55.
We collect personal data from you at different stages of your relationship with zd55. The categories of data we collect are:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number | Registration & KYC verification |
| Contact Data | Email address, mobile number | Registration |
| Financial Data | JazzCash / Easypaisa account reference, bank account details, transaction history in PKR | Deposits & withdrawals |
| Account Data | Username, password (hashed), account balance, VIP tier, betting history | Throughout account lifetime |
| Technical Data | IP address, device type, browser, OS version, session timestamps | All platform visits |
| Usage Data | Games played, sports bets placed, pages visited, time on platform | Active platform use |
| Communications Data | Live chat transcripts, support emails, feedback submitted | When you contact support |
We do not collect sensitive categories of personal data such as health information, political opinions or biometric data beyond what is necessary for identity verification. We do not collect information about your physical location beyond the country level inferred from your IP address.
Each category of data is collected for a specific purpose. We do not collect data we do not need. The main reasons we process personal data are:
We process your data based on one of the following legal bases: performance of the contract with you (your account terms), legitimate interests (fraud prevention, platform security), legal obligation (KYC/AML compliance), or your consent (marketing communications).
Deposits and withdrawals on zd55 are processed in PKR through payment methods including JazzCash, Easypaisa, Raast, bank transfer and cards. The actual processing of these transactions is handled by payment service providers who operate their own secure infrastructure.
zd55 does not store full card numbers, CVV codes or mobile wallet PINs on its own servers. When you make a payment, the relevant credentials are submitted directly to the payment processor through an encrypted channel. zd55 retains a transaction reference, the amount in PKR, the payment method type and the timestamp for account reconciliation, withdrawal processing and anti-money laundering record-keeping purposes.
Transaction history in your zd55 account — the list of your deposits and withdrawals — is retained for as long as your account is active and for a period thereafter as required for regulatory compliance and dispute resolution purposes.
zd55 uses cookies and similar tracking technologies on the website and in the app. Cookies are small files stored on your device that help the platform function correctly, remember your session and understand how the platform is being used.
The types of cookies used by zd55 include:
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, though some features may behave differently. The zd55 Android app uses equivalent device storage mechanisms rather than browser cookies.
zd55 retains personal data for as long as your account is active and for a defined period after account closure or inactivity. The retention periods for different data categories are set based on their purpose and any applicable compliance obligations:
When the retention period for a data category has elapsed, data is securely deleted or irreversibly anonymised.
zd55 does not sell your personal data. We share data only with parties who need it to provide services to the platform or where we are legally required to do so. The categories of recipient are:
All third-party service providers are vetted by zd55 and are bound by data processing agreements that restrict how they may use your information. They may not use your data for their own marketing or share it further without authorisation.
zd55 takes data security seriously and has implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or disclosure. The main security measures in place include:
No system is completely immune to security incidents. In the unlikely event of a data breach that affects your personal data, zd55 will notify you promptly and take appropriate steps to contain and investigate the incident.
As a zd55 account holder you have the following rights regarding your personal data. To exercise any of these rights, contact the support team by email at [email protected] with your request:
Request a copy of the personal data zd55 holds about you. We will provide this in a readable format within a reasonable timeframe.
If your personal data is inaccurate or incomplete, you have the right to have it corrected. Some fields can be updated directly from your account settings.
You may request deletion of your personal data where there is no legitimate reason for us to continue holding it. Note that some data must be retained for legal compliance purposes.
You can ask us to limit how we use your data in certain circumstances — for example, while a dispute about its accuracy is being resolved.
Where data is processed on the basis of your consent or contract performance, you can request that it be provided to you in a machine-readable format.
You can object to processing based on legitimate interests, including direct marketing. Objections to marketing can be actioned immediately from your notification settings.
The zd55 platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18. If we discover that a registered account belongs to an underage individual, the account will be closed immediately, all activity on the account will be reviewed, and any funds held will be handled in accordance with our Terms and Conditions and applicable rules.
If you are a parent or guardian and believe that a minor has registered on zd55, please contact our support team at [email protected] immediately so we can investigate and take appropriate action.
The zd55 Android app collects some additional data beyond what the website collects, specifically related to your device and app behaviour. This includes your device model and OS version (used to optimise app performance), push notification tokens (used to send you account and promotional notifications if you have opted in), and crash reports (used to diagnose and fix technical issues).
If you enable biometric login on the Android app, your biometric data — fingerprint or face recognition — is processed entirely by your device's operating system. zd55 does not receive, store or access your biometric information. The app receives only a confirmation from the device's secure enclave that biometric authentication succeeded.
For iOS users accessing zd55 through the mobile browser in Safari, the same web-based data practices apply as for the desktop website. No device-level app data is collected since there is no native iOS app.
Push notification preferences can be managed at any time from your device's notification settings or from within your zd55 account settings. Disabling notifications will not affect your account functionality — you will still receive critical security alerts through your registered email address.
zd55 may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable requirements. When material changes are made, we will notify registered users by email and by displaying a notice within the platform. The updated policy will be published on this page with a revised "Last Updated" date.
We encourage you to review this policy periodically. Continued use of the zd55 platform following notification of changes constitutes your acceptance of the updated policy. If you disagree with any changes, you should stop using the platform and contact support to close your account.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information is being handled, you can reach the zd55 team through the following channels:
Privacy-related requests submitted by email are typically acknowledged within 2 business days and substantively responded to within 15 business days. Where a request requires more time — for example, a complex data access request — we will notify you of the expected timeline.
When submitting a data rights request by email, please include your registered email address and account username so we can locate your account and process your request efficiently. We may ask you to verify your identity before actioning sensitive requests such as data deletion.
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