These Terms and Conditions govern your use of the zd55 platform. Please read them carefully before registering or placing any bets. By creating an account you confirm that you have read and agreed to these terms in full.
Before diving into the full terms, here are six things that Pakistani players typically ask about most.
Each player is allowed a single zd55 account. Creating duplicate accounts — whether to claim multiple bonuses or for any other reason — is not permitted and will result in all accounts being suspended and balances forfeited.
The zd55 platform is strictly for adults aged 18 and above. Registration requires confirmation of age and identity documents may be requested during KYC verification. Accounts found to belong to underage individuals will be closed and any funds held pending review.
All bonuses on zd55 carry specific wagering requirements which must be met before bonus-derived winnings can be withdrawn. The exact requirements, eligible games and any win caps are stated in the terms of each individual offer at the time of claiming.
All withdrawals are processed in PKR to the payment method used for deposits. The first withdrawal from any account requires identity verification (KYC) to be completed. Documents must be submitted and approved before funds are released.
zd55 prohibits any form of collusion, bonus abuse, money laundering, use of automated bots or other unfair gameplay. Any account found engaging in prohibited activities will be suspended immediately and funds may be withheld pending investigation.
Every zd55 account holder has access to deposit limits, session time limits and self-exclusion options. These tools can be activated at any time from your account settings. The platform takes player wellbeing seriously and these tools are designed to be straightforward to use.
Important: These Terms and Conditions form a legally binding agreement between you and zd55. If you do not agree with any part of these terms, please do not register an account or use the platform. Continued use of zd55 constitutes acceptance of the current version of these terms.
By registering an account on zd55, accessing the platform, or placing any bet or wager, you confirm that you have read, understood and agreed to these Terms and Conditions in their entirety. These terms apply to all use of the zd55 platform including the website, the Android app and the mobile browser experience.
These terms should be read alongside the zd55 Privacy Policy and the Responsible Gaming policy, both of which form part of the overall agreement between you and zd55.
If you are accessing zd55 on behalf of another person or entity, you confirm that you have authority to bind that person or entity to these terms. In practice this applies to account holders only — accounts must be personal and cannot be operated on behalf of a third party.
To register and use the zd55 platform you must be at least 18 years of age. Registration is available to individuals who meet the minimum age requirement and who are not prohibited from using online gaming platforms under the laws applicable in their jurisdiction.
During registration you must provide accurate and complete information including your full name, valid email address, date of birth and a working mobile number. You are responsible for keeping your registration information up to date. Providing false information during registration is grounds for immediate account suspension.
Each individual may hold only one zd55 account. If you already have a registered account, you may not create a new one. If you believe your account has been compromised or you cannot access it, please contact support through live chat or email.
zd55 reserves the right to request identity verification documents at any stage of registration or account use. This is standard KYC (Know Your Customer) practice and is required before the first withdrawal can be processed.
You are solely responsible for maintaining the security of your zd55 account credentials — your username, password and any two-factor authentication setup. You should never share your login details with any other person. zd55 will never ask you for your password via email, live chat or any other communication channel.
Any activity that takes place under your account credentials is your responsibility. If you suspect unauthorised access to your account, contact support immediately. zd55 cannot reverse bets placed or withdrawals processed from your account prior to a compromise being reported and the account being secured.
You are responsible for ensuring that only you have access to any device on which you remain logged in to your zd55 account. This includes shared phones and devices used by family members. The platform recommends enabling two-factor authentication and biometric login on the Android app to reduce the risk of unauthorised access.
zd55 accepts deposits in PKR (Pakistani Rupees) through JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and other mobile wallets supported by the platform at any given time. The available payment methods are displayed in the cashier section of your account.
Deposits are credited to your zd55 PKR balance in real time for electronic wallet methods including JazzCash and Easypaisa. Bank transfers may take longer depending on your bank's processing times. zd55 does not charge fees on deposits, though your payment provider may apply their own transaction charges.
Funds deposited to your zd55 account must be used for gaming and cannot be deposited for the purpose of currency storage or transfer without gameplay activity. Any deposit activity that appears inconsistent with normal gaming use may be subject to review under our security and anti-money laundering procedures.
All deposits must be made from payment methods registered in your own name. zd55 does not accept payments from accounts or wallets belonging to third parties. Deposits identified as originating from third-party sources will be returned and the account reviewed.
Withdrawal requests are processed to the PKR payment method used for deposits. If you have deposited via multiple methods, withdrawals will be allocated in proportion to deposit amounts across each method as required by standard financial processing protocols.
All first withdrawals require KYC verification to be completed. This involves submitting a copy of a valid government-issued identity document (CNIC, passport or other accepted ID) and, in some cases, proof of address or payment method ownership. KYC documents are reviewed and approved before the withdrawal is processed.
Minimum and maximum withdrawal amounts apply and are displayed in the cashier section. Withdrawal processing times vary by method — JazzCash and Easypaisa are typically the fastest options. VIP Gold tier and above members receive priority withdrawal processing as part of their VIP benefits.
zd55 reserves the right to conduct additional security checks on withdrawal requests before processing. This may delay individual transactions but is done to protect account holders from unauthorised withdrawals.
From time to time zd55 offers bonuses and promotions to registered players. The specific terms of each offer — including wagering requirements, eligible games, minimum deposit amounts, time limits and any maximum win caps — are published alongside the offer at the time it is made available to you.
Wagering requirements must be met in full before any winnings generated from bonus funds can be withdrawn. The standard approach on zd55 is that bonus funds and real money funds are kept separately in your account balance — real money funds are used first for wagering, and bonus funds are applied once your real money balance reaches zero.
Bonus abuse — including but not limited to: using multiple accounts to claim the same offer, withdrawing bonus funds before meeting wagering requirements, or exploiting promotions in ways not intended by their terms — is prohibited. Any account found to be abusing promotional offers will have associated bonus winnings forfeited and may be suspended.
zd55 reserves the right to withdraw or modify any promotional offer at any time, including after it has been claimed, if there is evidence that the offer is being exploited or if technical errors cause unintended bonus credits. Where reasonable, notice will be provided to affected players.
VIP programme cashback is paid automatically on the weekly cycle to eligible account holders. Cashback credits are subject to a lower wagering requirement than standard bonuses. Full VIP programme terms are available on the VIP page.
All games available on the zd55 platform — including slots, live casino tables, bingo rooms and sports betting markets — operate according to their individual game rules, which are accessible from within each game or via the platform's help section. In the event of any conflict between these Terms and Conditions and a specific game's rules, the specific game rules take precedence for matters relating to that game.
Sports bets, including cricket, PSL and football markets, are settled according to the official results of the relevant sporting body. If a match is abandoned, postponed or voided, the settlement rules for affected bets are governed by the sport-specific rules published in the sports betting section of the platform.
All game outcomes on zd55 are determined by certified Random Number Generator (RNG) technology for non-live games. Live dealer games are operated by third-party providers using physical dealing equipment subject to their own regulatory oversight. zd55 does not control individual game outcomes.
In the event of a technical error or malfunction during a game — whether in a slot, live table or sports bet — zd55 reserves the right to void the affected game round or bet and return stakes to the relevant account. This policy applies regardless of whether the malfunction appears to benefit or disadvantage the player.
The following activities are strictly prohibited on the zd55 platform and will result in account suspension, forfeiture of balances and where applicable, referral to relevant authorities:
Where zd55 identifies conduct that may constitute fraud or financial crime, the platform will cooperate fully with any relevant investigation by law enforcement or financial intelligence authorities. Accounts under investigation may be frozen without prior notice.
All content on the zd55 platform — including but not limited to the logo, website design, graphics, text, game interfaces and software — is the intellectual property of zd55 or its licensors. You may not copy, reproduce, distribute, modify or create derivative works from any content on the platform without express written permission.
Game content — including slot games, live casino software and bingo room software — is provided to zd55 under licence from third-party game developers. All rights in that content remain with the relevant developers. Your access to these games is granted solely for personal entertainment use.
zd55 is committed to providing a gaming environment that supports responsible play. The platform offers deposit limits, session time limits, cooling-off periods and permanent self-exclusion options to all account holders. These tools are available from your account settings and can be activated at any time.
Self-exclusion is available for periods ranging from 30 days to permanent closure. Once a self-exclusion is activated, it cannot be reversed before the selected period has elapsed. During self-exclusion, your account will be closed to gameplay, and you will not receive marketing communications from zd55.
Gaming should be treated as entertainment, not as a source of income or a way to recover financial losses. If you feel that your gaming is having a negative impact on your finances, mental health, relationships or daily routine, we encourage you to use the self-exclusion tools or to contact our support team for guidance. Visit the Responsible Gaming page for more information.
You may request closure of your zd55 account at any time by contacting support. Where there is no outstanding balance and no active bets or bonuses, account closure will be processed promptly. Any real money balance remaining at the time of closure will be returned via your registered payment method subject to standard KYC and verification requirements.
zd55 reserves the right to suspend or close any account at its discretion, including where there is evidence of prohibited conduct, unresolved KYC issues, inactivity over an extended period, or where continued operation of the account presents a risk to the platform or to other players. Where an account is closed by zd55 due to a breach of these terms, any bonus balances are forfeited. Real money funds will be returned after any investigation is concluded.
zd55 provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. Scheduled maintenance, technical issues or circumstances beyond the platform's control may result in temporary unavailability. zd55 will endeavour to provide advance notice of planned maintenance where possible.
To the maximum extent permitted by applicable law, zd55's total liability to any individual player arising from their use of the platform — whether in contract, tort or otherwise — is limited to the amount deposited by that player in the 12 months preceding the event giving rise to the claim, excluding any bonus funds.
zd55 is not liable for any losses resulting from a player's own decisions regarding gameplay, including but not limited to chasing losses, exceeding self-imposed budgets or not using responsible gaming tools that are available to them.
zd55 reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, registered players will be notified by email or via a notification within the platform. The updated terms will be posted on this page with a revised "Last Updated" date.
Continued use of the zd55 platform after notification of changes constitutes acceptance of the updated terms. If you do not agree with amended terms, you should cease use of the platform and contact support to close your account.
These Terms and Conditions are governed by the rules and operating policies of the zd55 platform. In the event of a dispute regarding a game outcome, a bet settlement, a withdrawal or any other platform matter, the player should contact support in the first instance through live chat or email.
zd55's support team aims to resolve disputes promptly and fairly. Where a resolution cannot be reached at first contact, the matter will be escalated to a senior team member. zd55's decision on disputes relating to game outcomes and technical matters is final and binding where it is based on independently verifiable data such as game server logs.
For disputes relating to account administration, payments or bonus settlement, written records of the matter submitted to [email protected] will receive a formal written response within 5 business days.
These terms do not affect any statutory rights you may have as a consumer under applicable law. If you believe your statutory rights are not being respected, you have the right to seek independent advice.
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